Outsourcing can be a great help to a lot of businesses. It allows them to increase their workforce for specific projects and tasks without increasing their outgoings too much and putting a strain on their budget. However, for some businesses, it doesn't quite go to plan. This is usually down to an error made by the person or people in charge of outsourcing. To stop this being an issue for your company, we have detailed some of the most common mistakes people make when it comes to outsourcing, and how you can prevent them from happening.
Not Understanding What Needs to Be Outsourced
One of the biggest mistakes that many businesses make is that they don’t fully understand what needs to be outsourced. They then end up wasting money on paying people to do jobs that could easily be handled in house for next to nothing. The rule of thumb is to outsource any technical work that is outside the skill set of your employees or jobs that need to be done by a specialist. For example, you might want to consider using the services of a managed IT company to handle your computing needs, to avoid wasting time on sorting out problems. You may also consider outsourcing basic and repetitive tasks such as data input.
Not Taking Time to Choose the Right Contractor
Looking for the best contractor or freelancer to hire for ad hoc projects should be treated exactly the same as when you are looking for a full-time member of permanent staff. You should take the recruitment process seriously and take the time to look at a selection of portfolios and invite applicants in for interviews. This will give you the opportunity to figure out which of the applicants is the perfect fit for your company and the project in question. That way, you know the work will be carried out to a high standard.
Not Having a Contract in Place
Even if they are only working with you for a week, it is essential that you have a binding contract in place between the business and the contractor. This should clearly lay out the details of the work, what is expected from both parties, how and when payment will be made and what will happen if either party breaks the partnership before the scheduled end date. This should stop any issues and disputes from arising in the future and protect both of you.
Not Checking in With Them
Often, freelancers and contractors work remotely, as in they don't come into the office. This is, of course, is beneficial as it means that you don't have to pay any additional overheads, but sometimes, these workers can get overlooked. It is important that every so often you check in on them, to see how they are getting on, that they have all of the resources and information that they need and to keep them up to speed with any new developments. It also makes them feel like a valued member of the team, which can result in a better quality of work.