Cyber-attacks are a big danger for all businesses these days and no matter how much you protect yourself, there is always the chance that you could fall victim to one. It’s important that you invest money in the right security software and give your employees training on good data handling practices, but unfortunately, criminals move fast, and they’re always finding new ways around your security measures. That’s why it’s equally important that you have a plan in place and you know how to deal with a cyber-attack if it does happen. These are the steps that you should take if your business is the victim of a cyber-attack.
Identify and Deal with the Breach
The first thing that you need to do is identify the type of attack and deal with the breach so you can limit the amount of data that has been lost. It’s important that you do this as quickly as possible, and that’s why you need to have an IT team that is constantly monitoring your system. If you cannot afford a well-staffed IT team, it’s best to outsource to a third party that has the resources to protect your business properly. They will be able to secure your systems again quickly so you can begin to rebuild and deal with the after effects of the attack.
Recover Your Data
It’s important that you are able to recover any lost data after the attack as soon as possible. If you don’t already, you need a backup system in place so you don’t lose any important data for good. You can follow the link for more information on how to set this up. Having that backup in place will allow you to recover all of the lost data and get the business up and running as soon as possible.
Inform Your Customers
This is the most important part of the process, but it’s also the part that people dread the most. It’s always going to be a difficult conversation, but you need to inform your customers that there has been a data breach. There is a chance that their credit card information has been stolen and they will need to get in touch with the bank. If people are unaware that their bank account is vulnerable, they may be victims of fraud, so you need to inform them as soon as possible.
Boost Your Security
If you have been the victim of a cyber-attack, there are some gaps in your security somewhere. Once you have dealt with the immediate aftermath of the data loss, you should take the opportunity to shore up your defences and make sure that your systems are all secure. You may have to invest a bit more money in your cyber-security if it isn’t up to scratch. You should also spend some time training employees and making sure that they understand good data handling practice.
There is always the chance that your business will come under attack online, but if you follow this 4 step plan, you should be able to limit the damage.